Contact Us

Get in Touch

DecodeThisJob is built and maintained by Garnet Grid Consulting. Whether you have a question about how the tool works, feedback on an analysis, or a suggestion for a feature, reach out directly:

Email: [email protected]

What We Can Help With

• Feedback on analyses: If you received an analysis that seemed off or missed something important about a specific job description, let us know. Real examples help us improve the model's accuracy.
• Feature requests: Have a specific type of job posting jargon or a red flag pattern you'd like us to detect more reliably? We log every feature request.
• Bug reports: If the tool returned an error or behaved unexpectedly, describing the issue (and including the job description if possible) speeds up our ability to diagnose it.
• Partnership inquiries: If you represent a career services platform, HR tech company, or university career center interested in integrating or referencing DecodeThisJob, reach out and we'll respond within two business days.
• Press and media: For interview requests or media coverage of DecodeThisJob, contact us at the email above with your publication, deadline, and topic.

Response Times

We read every message and respond to all genuine inquiries. General feedback and feature requests are reviewed weekly. Bug reports and technical issues receive priority and typically get a response within two business days. Partnership and media inquiries are responded to within two to three business days depending on volume.

Not a Support Channel for Employers or Recruiters

DecodeThisJob is a tool for job seekers, career changers, and professionals navigating the job market. We do not provide services to employers, staffing agencies, or recruiters, and we do not accept requests to modify or suppress analyses of specific job postings. Our analyses are generated independently and are not subject to editorial influence from the companies posting the jobs.